Terms of Use

1. Acceptance of Terms

By creating an account or using EVERSTARS, you agree to these Terms of Use and to our Privacy Policy. If you do not agree, please do not use the service.

You must be old enough to form a binding agreement where you live, and you confirm that the information you provide when registering is accurate.

2. Your Account and Responsibilities

You are responsible for keeping your sign-in credentials secure and for all activity that takes place under your account. Please notify us promptly if you believe your account has been accessed without your permission.

One account per person. Do not share your account with others, and do not create an account on someone else's behalf without their knowledge and consent.

3. User-Generated Content

EVERSTARS exists so people can contribute memories. You are solely responsible for the content you add — including letters, tributes, stories, photos, videos, voice recordings, and reflections.

You agree not to upload content that is unlawful, misleading, defamatory, sexually explicit, hateful, or that infringes anyone's rights. We may remove content that violates these terms.

4. Memorial Star Ownership and Responsibility

A Memorial Star is a shared remembrance space, not private property. There is one canonical star per person, and multiple people who knew them may contribute to it.

The person who first names a star acts as its caretaker: they help keep details accurate and may moderate contributions. Caretaking does not grant ownership of another contributor's memories, and it may be transferred or shared where a family requests it.

If you create a star for someone, you confirm you have a genuine personal connection to them and that naming the star is a respectful act of remembrance.

5. Photos, Videos, Stories, and Memories You Upload

You keep ownership of the photos, videos, audio, and writing you contribute. By adding them, you grant EVERSTARS a limited, worldwide, royalty-free licence to store, process, reproduce, and display that content solely to operate the service according to the visibility settings you choose.

You confirm that you have the right to upload each item, and that doing so does not breach anyone's copyright, contract, or privacy.

Removing content removes it from the service going forward. Copies may persist briefly in backups before they expire.

6. Respectful Use of Memorial Content

EVERSTARS is a place of remembrance. Content added to a star should honour the person being remembered and respect the people who loved them.

Do not use memorial content for advertising, fundraising you do not disclose, political campaigning, scraping, training datasets, or any purpose unrelated to remembrance.

7. No Harassment, Abuse, Impersonation, or Harmful Content

Harassment, threats, bullying, hate speech, and targeted abuse are not permitted anywhere on EVERSTARS, including in private messages between connected galaxies.

Do not impersonate another person, living or deceased, and do not misrepresent your relationship to someone who is remembered here.

Do not create false or mocking memorials, and do not post content intended to distress grieving families. Accounts that do will be removed.

8. Privacy Expectations Between Users

Connecting galaxies means sharing visibility of the stars you follow, subject to each star's visibility settings. Treat what you see in someone else's galaxy as personal.

Do not copy, republish, or forward another user's photos, memories, or messages outside EVERSTARS without their permission.

9. Sharing Another Person's Information

You are responsible for having permission before you share information about a living person — including photos that show them, their contact details, or stories that identify them.

When you add details about a deceased person, contribute only what you reasonably believe their family would be comfortable seeing shared. If a family member asks that specific content be removed, we will act on that request.

10. Copyright and Intellectual Property

The EVERSTARS name, branding, design, and software are our intellectual property. You may not copy, reverse engineer, or reuse them without written permission.

If you believe content on EVERSTARS infringes your copyright, contact us with a description of the work, the location of the content, and your contact details, and we will review and respond.

11. Platform Rights and Limitations

EVERSTARS is provided on an "as is" and "as available" basis. We do not guarantee uninterrupted access, and we may limit, suspend, or modify features to protect the service and the people using it.

To the fullest extent permitted by law, EVERSTARS is not liable for indirect, incidental, or consequential losses arising from your use of the service.

12. Account Suspension and Removal

We may suspend or terminate an account that breaches these terms, harms other users, or is used unlawfully. Where the situation allows, we will explain the reason and give you an opportunity to respond.

You may delete your account at any time from your profile. Deletion removes your personal profile and private content; contributions to shared Memorial Stars may remain in anonymised form so other families do not lose their remembrance.

13. Data Loss Limitations

We take care of the memories you entrust to us and maintain backups, but no online service can guarantee that data will never be lost or corrupted.

EVERSTARS is not a substitute for your own archive. Please keep your own copies of irreplaceable photos, videos, and writing.

14. Changes to the Service and These Terms

EVERSTARS will continue to evolve. We may add, change, or retire features, and we may update these terms as the service develops.

We will notify you of material changes. Continuing to use EVERSTARS after a change takes effect means you accept the updated terms.

15. Contact Information

Questions about these terms, content removal, or copyright can be sent to our support team via the Contact Support page.